- مهام الوظيفة : - Ensure service quality standard deployment - Apply service solutions that meet the Standards of Performance (SOP) and Statements of Work (SOW) - Support achieving business plans and objectives. - Identify and resolve customer urgent requests & business issues - Provide leadership to achieve positive Customer Experience and Employee Motivation & Satisfaction. - Provide leadership to promote, enhance and leverage the team spirit. - Aligned the team capability to best serve the customer’s goals and objectives. - الشروط الواجب توافرها : - Bachelor Degree. - 3+ years of experience in customer service field. - Ability to maintain and promote social, ethical and organizational values. - طريقة التقديم : يتم إرسال السيرة الذاتية على الإيميل التالى مع وضع "C.S.S-X" فى عنوان الإيميل Moataz.Fahmy@topbusiness-hr.com